Electronic Banking Associate - Anonymous employee Regions Financial Employee Review

1.0
13 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly, Absolutely Nothing at all.

Cons

For a financial institution this place has a lot of problems. They claim to want to provide an “effortless experience” to their customers, but EVERYTHING requires tons of effort. Their website and mobile app is always down! Customers have to hold a minimum of 45 minutes and when they finally reach someone, their in the wrong department and have to hold again! The team leaders do not care about you actually resolving the customers problem, they don’t care if the customer has called 20 times. They only want you to provide them with basic info, refer them to branch and get them off the phone.

Explore other reviews about Regions Financial

5.0
5 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good team collaboration and work life balance.

Cons

Slow to adopt and heavy red tape with security and regulations

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The overall bank culture - they truly show that they value their employees, and fully vested in ensuring that is communicated and shown. I was completely impressed with my onboarding experience, and each day since my start date reaffirms that I made the right decision in accepting their offer. I could immediately tell that they invested in providing adequate tools to make our job functions efficient. There is also a large array of Learning & Development modules that are available to enhance your career. They are always sending out surveys to obtain feedback from the employees about their experience whenever they may have to engage with another area. The atmosphere has also been very welcoming and everyone seems so genuinely happy. They have provided me with a work life balance and good benefits. Regions definitely has identified the ingredients that I believe factor into why one would describe them as a great place to work. If the employees feel appreciated and are happy, it resonates. Its that kind of attitude that will be naturally also extended to our customers because its a embedded culture. I enjoy getting up and going to work everyday because I feel as if I am now working for a company that values the people they employ - and also care about how that also positively impacts their customers.

Cons

I can see that there are some gaps whereas one area may not fully understand what is going on in another - and because of that there may be some unnecessary overlap.

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