Get Somebody Else To Do It. - Guided Solutions Customer Service Rep Regions Financial Employee Review

1.0
29 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Training and medical benefits are good.

Cons

The pay is terrible. Believe the reviews management is a joke. They will speak to you in a condescending manner. Tell you one thing in training, the moment you leave training it’s a different ball game. If you file a complaint HR makes you wait 2-3 business days before they can do anything about it. They expect the same management team you complain about to resolve the issue. The company does not work with integrity after 5 minutes they want you to tell the customer call back or go online. It really is a joke and I am so glad I left and went with a much better job.

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Regions Financial Response
3y
We take your concerns seriously and have internal channels for our associates to report them. As a former associate, your concerns can be reported and sent to the following address: Associate Conduct Officer Regions Bank Post Office Box Post Office Box 11007 Birmingham, Alabama 35288 Internal Mailcode ALBH30308B

Explore other reviews about Regions Financial

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The Culture, the people, the atmosphere are OUTSTANDING- there really is a feeling of camaraderie and "can do" attitude in every person I've met here.

Cons

None so far, if anything, perhaps a tendency to plan a bit too ambitiously- but it definitely seems to steer the ship in the right direction.

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

HR is easily accessible. Some managers may be on your behind about work even though there are easier methods. Some managers with criticize you in front of other employees.

Cons

We have to use five of our vacation days consecutively so they can audit us. We aren’t assigned Saturday shifts close to our home, so some people have to drive farther for 3 hours of work (no mileage). Managers are hit or miss. PE can be affected by location, so try to get a good location.

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