Salary and work life balance - Assistant Manager Relay Express Employee Review

I GET TO WORK AT A RESPONSIBLE TIME ..GET DELIVEREIS DONE AND HOME EVERY NIGHT AT A DECENT HOUR

I just have one problem..It is that when I have a problem with my settlements..I call to get results and I'm passed around to everyone and get no results..then they tell me to send a email..that takes 3 to 5 business days to respond to and by that time my settlement has already been paid with the error..other than that I love working with these guys but they have to work on that part

Flex schedule, working independently, can refuse pick-ups/deliveries that are not lucrative

Accepting out of town deliveries with the promise of more work when returning to the area. This has yet to happen - which means miles driven without a "load" and not getting paid for 90+ miles back to the office or home. So that run that was worth $95 - deduct $15 for personal mileage/gas. Actually losing money while working for them. Two stars for the flexibility.