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Reliable Fire & Security

Is this your company?

Family owned is not always great - Anonymous employee Reliable Fire & Security Employee Review

3.0
10 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Because they are family owned, some of the perks were great. Close to home. Most people were extremely nice and genuine.

Cons

Their system and processes are those established in the 80's. They are not interested in updating. There are two people in the entire company that make ALL decisions. No matter the decision, how big or small, the owner or the VP have to decide. They don't give you room to do the job you were hired for. The company is full of 'lifers' who believe their opinion should count over yours - regardless to whether they are qualified or not. Also, because these people have been with the company for several years, they can pretty much do and say what they want with no repercussions. There is no HR department. The VP makes all of those decisions and handles any complaints. Not room to grow or advance your career.

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Reliable Fire & Security Response
8y
Reliable has put in place a Human Resources person and is in the process of modernizing many of it's systems. Also, the owner has given direction to implementing a system of improved communication and management to address many of the issues indicated above.

Explore other reviews about Reliable Fire & Security

5.0
13 Aug 2025
Recommend
CEO approval
Business outlook

Pros

- I can plan my day around appointments - Techs check in with each other often - No micromanaging from upper management - Daily logs are quick and easy - There's breathing room between most stops

Cons

Sometimes it's hard to get exact job details ahead of time

2.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Some of the people I worked with actuallyy cared about what they were doing. That part was genuine.

Cons

- Every few months everything gets torn apart and rebuilt with a new org chart, new reporting lines, and a new so called strategic direction, yet nothing meaningful ever improves. - You settle into one structure, learn how thing work, and then it all changes again before anything has time to function properly. - It feel like leadership believes shuffling names on a chart is the same as solving real problems. - Clients are left confused about who to even talk to, while employees are stuck repeatedly explaining shifting structures that make no sense even internally. - No one seems to know what the actual goals are anymore. - The constant instability drains people completely and drives away strong employees who could have contributed far more if they were not trapped endless cycles of reorganization.

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