Removery is not perfect. - Customer Service Representative Removery Employee Review

3.0
20 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Each location is pretty much on its on. For the most part there is not a manager always over your shoulder.

Cons

The bonus structure is awful, they will lose great people that way. There is not incentive to go hard.

avatar
Removery Response
2y
Thanks so much for the time you took to leave this review of your experience with Removery. Our most successful team members are those that thrive under autonomous work environments because as you've pointed out, we do not have direct managers looking over shoulders. Thank you for your feedback about our bonus structure. We're always looking for ways to competitively incentivize our team members. If you'd like to discuss this more, we'd be all ears! Feel free to reach out to peopleteam@removery.com to set up some time to share more.

Explore other reviews about Removery

5.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Excellent training, actually taking time to go over each and every subject in detail. Preparing you for success! Also, great benefits

Cons

Unfortunately, I wish there was more communication behind the WHY on certain decisions, especially the ones affecting the clinical outcomes for clients

avatar
Removery Response
3mo
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed your time at Removery. We strive to create a supportive and rewarding work environment for all our employees, and we're glad to know that we're meeting that goal for you. Thank you again for sharing your Removery experience and for being a valued member of our team!
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is competitive and benefits are great. Coworkers were awesome.

Cons

They used to be a scrappy start up but have become more and more corporate over time. Their sales tactics are becoming high pressure and their treatment protocols are becoming less personalized and more cookie cutter. It seems to be more about money and less about people. Obviously, businesses are about making money, but it doesn't have to be at the expense of doing what's right for people. Tom Weber is no longer the CEO. They brought in the heir to and former CEO of Bic to speed the corporatization.

See reviews by: Helpful|Rating|Date|All