A diplorable, 'last-chance' company for the desperate... - Region Manager Rent-A-Center Employee Review

1.0
15 Sept 2008
Recommend
CEO approval
Business outlook

Pros

None. Only the desperate would consider this industry. 6 day workweeks and no time off begin your journey followed by long hours and constant beat-downs from management. Then comes the exciting part: attempting to collect past due balances on rental furniture given to the lowest of the low, in some of the most dangerous, third-world type nieghboorhoods you can imagine.

Cons

'Thugs' in management, high expectations, unsavory clientele, zero HR assistance, 6 day workweek, hostile environment, dirty conditions, dangerous nieghboorhoods where you chase payments or merchandise on a weekly basis, heavy lifting expected of all employees, unsavory co-workers who will steal anything, etc....

Explore other reviews about Rent-A-Center

5.0
24 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Time off pay benefits hours

Cons

Customers high stress heavy lifting

2.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The benefits can be decent, there are growth opportunities, and if you’re lucky, you work with a great team.

Cons

Poor management on many levels. From a store level, extending to corporate, the “leadership” needs work on their people skills. People are only capable of handling so much, and the lack of support from upper management makes it harder to work day to day. Additionally, the goalpost is always moving. If you manage to exceed their expectations, completing those same goals will no longer be good enough. The lack of support when it comes to customer abuse is embarrassing. We’re in 2026 and we should want to support the teams that are keeping the company running. Corporate is out of touch with reality. Anyone making over 6 figures a year no longer view customers as people, but as numbers. It doesn’t matter what horrid stories you hear on a daily basis, they are expected to bend to standards that shouldn’t exist anymore.

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