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      Rentokil Initial

      Engaged employer

      Rentokil Initial reviews

      Was great before new manager took over - Field Service Technician Rentokil Initial Employee Review

      2.0
      12 Jul 2023
      Field service technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Was great vibes, nice supervisors, helpful management all past tense. You can see from the generic pre-written responses here its very hard to get a human response.

      Cons

      New manager of the branch is basically making good workers want to leave in their droves. This isnt a personal opinion its a now known fact.

      avatar
      Rentokil Initial Response
      2y
      Thank you for taking the time to leave us a review. Our Glassdoor page is currently run by the UK, and from your location I can see you are from elsewhere. We will be sure to pass on your feedback to the relevant team.

      Explore other reviews about Rentokil Initial

      5.0
      14 Nov 2025
      Pest control technician
      Recommend
      CEO approval
      Business outlook

      Pros

      The company stands by its work and offered a free follow-up visit (or guarantee period) to ensure the problem was fully solved.

      Cons

      The initial treatment did not fully resolve the pest problem, requiring a follow-up that should have been unnecessary.

      3.0
      15 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      some good benefits nice managers/supervisors work from home

      Cons

      pay is low for amount of complaints and extra changes dealt with fast paced calles AI graded metrics, some mistakes by AI go unnoticed health insurance is horrible

      avatar
      Rentokil Initial Response
      3w
      Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.
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