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      Reputation

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      Great people, headwinds - Vice President Reputation Employee Review

      4.0
      5 Nov 2024
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      Exceptional colleagues who genuinely care about their product and customers

      Cons

      Shifting market conditions resulting in challenging economic headwinds

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      Reputation Response
      1y
      Thank you for sharing your thoughts and for recognizing the exceptional team and their dedication to both our product and customers. We're incredibly proud of the talented and committed individuals who contribute to (and have contributed to) the organization, and it's great to hear that this left a positive impression on you. We understand that shifting market conditions and economic challenges can create difficulties, and we’re continually working to adapt and position ourselves for long-term success while supporting our employees through these changes. Your contributions were greatly valued, and we appreciate your perspective. We wish you all the best in your future endeavors and hope you continue to thrive.

      Explore other reviews about Reputation

      5.0
      7 Nov 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      13 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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