Hoping leadership can turn things around - Marketing Reputation Employee Review

4.0
23 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Seasoned product-led CEO, with a good track record of turn-arounds. Innovative and experienced CTO.

Cons

GTM talent is weak; lacks enterprise SaaS experience Churn and customer retention Constant RIFs disrupt morale

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Reputation Response
10mo
Thank you for sharing your perspective. We’re glad to hear you valued the leadership of our CEO and CTO, both of whom have brought deep experience which have contributed to building a strong foundation for growth. We also appreciate your concerns about go-to-market execution and customer retention and agree that having the right talent and strategy in place is critical, especially in an evolving enterprise SaaS environment. We’re actively focused on strengthening our GTM approach and ensuring customer success is at the core of how we operate, in fact, we just wrapped up an incredible week at our GTM Rally in Scottsdale, AZ. Organizational changes that impact morale are never easy, and we continue to prioritize transparency and care in how we support our teams through change. Thank you again for your contributions, we appreciate your feedback and wish you continued success in your next role.

Explore other reviews about Reputation

5.0
7 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great management, lots of resources to ensure success in your role.

Cons

It can be difficult for cross-department collaboration with everyone being in different time zones.

2.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

Cons

*Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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