Pros
A paycheck. TV in break room. toilet paper most of the time in restrooms.
Cons
So much has been covered here already, the headset scam, the poor training, bad technology which doesn't work, where to start. Promise of a bonus structure upon hire in September- and almost no one bonuses. The reason is because Results provides technology which often fails and employees lose their bonuses when these calls are messed up by PC or website failure. More than overpromising, this is a scam. Horrifying sick policy, employees are terrorized into coming to work sick, and people bringing in doctors notes are given a hard time. Flu season was horrible, everyone got sick. The restrooms (always filthy) were full of people (including Sirius supervisors ) vomiting in the toilet. It's hard to see how these people get away with the abuse they heap on employees