Stay away - Territory Manager Reynolds American Employee Review

1.0
5 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Pay and benefits Some brilliant sales professionals you call your team

Cons

Literally everything at this point! Go through and read recent reviews. All of the negative reviews are spot on. This company does not care about your health and well-being. Throughout the pandemic year, we’ve released around 50 new skus. Call coverage keeps increasing. Retailers are mad. BAT does not appreciate the reps at all. We are treated as high paid merchandisers now. They keep pushing legacy Reynolds management out, slowly replacing them with international BAT assignments. The only reason all the new products have been accepted is because of our relationships with customers. Legacy Reynolds reps are dropping like flies. Management is getting younger and/or more inexperienced by the day. Who is going to train all these newer faces? By the time BAT realizes they’ve messed up it will be too late. They will have lost all their high performers. Motivation is not dealt through a town hall meeting saying cut the crap. Auger would’ve never said that in such a setting. He knew how to make you feel appreciated and motivate, while still providing growth and gains for the company.

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Reynolds American Response
4y
Thank you for being with the organization over the years. Our organization is embarking on an exciting transformation journey. Please know, we use all of our employees' feedback to help us shape and improve our processes with the end goal of making the company a better place to work.

Explore other reviews about Reynolds American

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

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Reynolds American Response
2mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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