Wonderful place to work before RJR got involved. - Account Executive Reynolds American Employee Review

1.0
5 Jun 2011
Recommend
CEO approval
Business outlook

Pros

Nice Insurance package. Nice company care. Good product line to represent with a name retailers know. A few old timers still work for the company and can tell you stories that will help in the field.

Cons

Management is young and does not have a clue about how to sell Natural American Spirit cigarettes. They need to step back and take a look at the brand. Current management are all RJR employees (Former management has all been fired or asked to leave). If you want to advance you will have to learn to kiss butt and make sure you only answer any type of question with the answer management wants to hear. No room in this company to have or express your personal feelings.

Explore other reviews about Reynolds American

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

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Reynolds American Response
3mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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