Pros
Great colleagues – everyone is friendly, helpful, and collaborative. Makes day-to-day work enjoyable. Opportunity to learn – it’s a good place to grow your skills, especially if you're early in your CSM career. Travel perks – when there’s budget, you get to meet clients in really interesting, sometimes exotic locations. It’s definitely not your typical desk job. Competitive salary – pay is above average for the industry. Unique role – not many jobs give you this kind of international exposure and client interaction.
Cons
Leadership fatigue – senior managers seems to regret the gone glory days Not always well-structured – processes can feel unclear or change frequently, which can be confusing. Travel is budget-dependent – not guaranteed, and sometimes trips get canceled last minute.