Pros
Good co-workers (some of the team) Easy to fly under the radar (once you realise no-one is really in charge)
Cons
Management to the highest level are delusional about the quality of product. Poor manufacturing and finishing means mechanics work harder to produce a good bike to unrealistic targets. Some mechanics don't care, those that do have thier passion taxed. Getting paid as well as someone who doesn't know what they're doing, making a substandard product, you wonder why you bother. Poorly thought out and overcomplicated pay and benefits system that doesn't deliver (see point above) good mechanics get stuck and eventually move on to where they're valued. Big announcement this year? Cycle2Work scheme. For a bike manufacturer? Wow... Company overpromises and underdelivers to customer, happily sends substandard product to fulfill orders. Company values are generic and meaningless and cost a lot of money to be presented to the company who would have probably rather had a bonus to make up for poor pay. Buzzwords thrown about but entirely flexible and subjective, frankly they're a poor excuse for good management. On that note, management is only visible when you've done wrong. No real direction (except growth targets from the highest level) but there's a witch-hunt when you've done something wrong according to a standard that wasn't set or changes daily. Management can't take criticism. Lots of talking to supervisors (who are often great members of the team) but nothing seems to be filtered up or indeed listened to. Generally - a numbers focused business masquerading as a high class, high quality product. No values, no standards, no goals (except unrealistic growth)