Gender Discrimination and Torture - Field Service Technician Ricoh Employee Review

1.0
8 Aug 2018
Recommend
CEO approval
Business outlook

Pros

There are no pros here with current management.

Cons

Low pay. Not enough compensation for driving your own car to client sites. 401K has been stopped and restarted....with a lower amount of company match. Constant restructuring. Constant torture from managers and you are always made to feel like nothing you do is the right thing. When you are up for a promotion as a woman at this company and you ask if there will be a pay raise to go along with it.....your promotion will suddenly be given to another younger male employee. This employee happens to be one that has made sexual harassment comments to you. The managers will do nothing about it if you complain. They will promote this person and tell you that he is being groomed for leadership right in your face. Then they will proceed to give you a bad review and tell you that you are using too many parts when repairing machines and costing the company too much money. They use inventory variances and parts usage to railroad you out of your job. When I was first hired....I was told that I would be making one dollar amount and then right before the actual hiring took place it was lowered by a dollar an hour. I should have run for the hills then. Now they have me working 4 jobs in one with no extra compensation for them and still trying to pile more jobs on. Take my advise.....especially if you are a woman. Do not work for this company as a technician. There is another female technician that I know of and they sent her in for random drug testing about 6 times in a row looking for something to fire her with. Yet another female tech that was let go was fired over inventory discrepancies which are created by this company's own system which never works properly. They are slowly going out of business and trying to find ways to let employees go .....one by one....so they can get off the hook for paying unemployment. Also they will send you into dangerous areas of town by yourself where God knows what could happen to you. The torture is getting worse and worse lately. They are desperate to get workers to quit it looks like. Management is non existent. They are only there to be pawns to assist with firing employees.....never to help.

Explore other reviews about Ricoh

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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