Find somewhere else to work - Anonymous employee Ricoh Employee Review

1.0
7 Oct 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people that work here are some of the nicest, hardest working, passionate people you will ever meet. Everyone has a desire to succeed and do great work. If you are a new hire you will be paid well. Paid time off is decent and a standard 401(k) with match. However If the company is in financial trouble the first thing to go is the employer match.

Cons

Leadership is completely disengaged from those beneath them and what it takes to get their impossible demands met. You can’t continually lay off people every few months and expect twice the amount of work to be done in a fraction of the time. Morale is at an all time low. Those remaining fear for their jobs, are stressed out, working more than ever for no reward. Promotions are non existent, raises are minimal. New hires will make significantly more than those with years of company and industry experience. New policy only allows employees to work from home one day a week T, W, or Th so we no longer have flexible work schedules, the one thing that made working here bearable. You are now required to be in the office 4 days a week. This is further stressing out those that are already at their breaking point. Nearly everyone is miserable. Leadership constantly changes direction so just when things are about to get up and running the regime changes and you start all over again from square one. It used to be a great place to work it’s sad to say most people dread what each new day will bring. They are kidding themselves if they think anyone likes the new world of work open office spaces and being chained to them 4 days a week. It isn’t collaborative and in fact you will find leadership holed up in conference rooms all day every day completely disengaged from those beneath them.

Explore other reviews about Ricoh

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place for long term employment, able to grow with company if chosen, great benefits and learning opportunities

Cons

Health insurance has increased a bit but various plans to choose from

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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