Some great people and opportunities; some not so great. - Sales Ricoh Employee Review

3.0
16 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Some really good people at the front-line level; and a handful of decent senior managers who lead their teams well. Pay is not terrible - not amazing, but reasonable (although disparity between sales who are really well compensated versus the 'doers' who are comparatively underpaid). Pretty good work/life balance and flexibility (although the 'no work from home in any circumstance' policy can be annoying).

Cons

Led by deluded senior execs who think they're the greatest thing to happen to business. Good company results have come through the hard work of the staff, not the questionable and meandering "strategy" of the top level execs. High turnover in rceent times; suggesting that the good vibes in the offices are no longer strong enough to retain people when the environment is getting a little toxic. For a technology company it's still lagging a long way back in internal process; and some key people in technology positions are still really 'old school thinkers'. HR can sometimes feel a little 'big brother' rather than the place you need to get support from. Questionable ethics sometimes too, and a culture of self-congratulation and one-upmanship at management level across the board.

Explore other reviews about Ricoh

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company across Lawrenceville ga

Cons

Management need a little improvement

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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