I think it's time for a union! - Field Engineer/Technician Ricoh Employee Review

1.0
8 Apr 2011
Recommend
CEO approval
Business outlook

Pros

Good benefits at a more than fair cost and plenty of vacation time. Most holidays are days off, and there are floating holdays for any that aren't that you may want to take, or you can just use them any time!

Cons

We really need to try to get a union going here, There hasn't been a significant raise in 3 years and the workload is simply impossible to manage. We are left to deal with the stress of our customers leaving us one by one for better-managed companies.

Explore other reviews about Ricoh

5.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

Cons

Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

See reviews by: Helpful|Rating|Date|All