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      Rituals

      Engaged employer

      Rituals reviews

      just a stressful call-center job - Customer Service Representative Rituals Employee Review

      2.0
      8 Nov 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good onboarding program, super tasty lunch (at least when the department was still working at the HQ)

      Cons

      Don't be fooled by the employer branding! Working as a "customer relations and sales ambassador" is just a fancy title, this is nothing but a call center job. Super stressful, you have to ask for permission to leave your desk for toilet breaks because you're supposed to be on the phone. The full-time salary is completely unliveable for Amsterdam. No opportunities for salary increase or career progression. It would be better for your mental and physical health to work at Albert Heijn or at a bar

      Explore other reviews about Rituals

      5.0
      19 Dec 2024
      Christmas sales assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Sales communication skills and great customer service experience

      Cons

      Distance but that is not a big issue

      avatar
      Rituals Response
      1y
      Dear , Thank you for your positive review. Glad to hear that you had a great time at Rituals. Kind regards, HR Rituals (Benelux)
      2.0
      24 Jan 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      - nice area and store product

      Cons

      - rude - the workers there are like forty years old crying about a non-commission sale to a 16 year old

      avatar
      Rituals Response
      3mo
      Hi there, Firstly, thank you so much for your review and honesty in writing your review to us. We value this above anything else as feedback is a gift, whether positive or constructive. We truly regret that you have had this experience with us and we want to suggest that we can get in touch with you personally so we can talk through this in better detail. If you could please send an email to: Recruitment.ukie@rituals.com, we’d love to chat confidentially. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
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