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River Run Computers

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Hone Your Skills to Move On - Systems Administrator River Run Computers Employee Review

2.0
17 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Great Place to learn many different aspects of IT. Great group of people to work with. Company functions and team building events. Decent benefits. 401K. On the road out at client sites twice a day. Could be a good or a bad depending on what you are into.

Cons

Not a long term Career. Low pay scale for the amount of work. No training. Driven to always be billing. 50-60 hour work weeks. Salaried Position which rarely pays out over billing 40 hours billed to clients since the extra work is usually not billable. Mileage Policy is useless for people far from the office. Must be in the office and cannot work remotely if not scheduled for client work. Misuse or proper levels of Engineer sometimes having upper positions going out to do very simple basic tasks. Techs do many sales staff responsibilities but are not compensated for it. Long hours to keep clients happy with little pay off. Advanced seems to be on a whim or whenever management feels someone might deserve it. They seem to play favorites. No Profit Sharing. Free time (not client scheduled) should be used for more billing and not training. Management does not listen to suggestions from tech staff about the need for training and advancement. If there is training it is on items that are not needed such as Mac training for staff who never touches it. No opportunities for specializing. Engineers must know everything. Work life balance is completely on the work side of things. High turnover due to the items above.

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River Run Computers Response
10y
We appreciate when employees, current or former provide us with feedback regarding their employment at River Run. The team at River Run is working hard to work with our employees and provide them with training and career paths that fit individual as well as company and client needs/wants. We have been actively looking for training programs that we can implement into the company so that Engineers can receive certifications. In addition to adding more training, the management team at River Run is reviewing many different aspects of the business. From salaries, benefits and advancement, we are looking to review each of these areas to provide a better work environment for all our employees. We work hard to create a positive culture within our company by providing fun activities and events for all our employees. Creating a solid team environment and providing our clients with the best service has always been the top priority at River Run.

Explore other reviews about River Run Computers

5.0
2 Oct 2024
Recommend
CEO approval
Business outlook

Pros

River Run (RR) encourages both personal and professional growth RR respects and supports work life balance RR is growing so there are opportunities here RR has coworkers that are smart, supportive and willing to share as they help you grow Our clients are our primary focus Coworkers here are innovative, positive and precise. They are engaged and communicative while remaining responsible, accountable and driven RR is a place where you can feel at home, some have been here 25 years, so growth is definitely encouraged

Cons

In today's tech driven environment, lack of in person interaction can lead to miscommunication, more interpersonal communication would promote team cohesion

1.0
23 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Most staff are friendly and respectful to each other.

Cons

Pays techs below market rates and promises promotions/raises that never happen while sales gets nice big bonuses and commissions. Below average benefits. Very disorganized. Unclear training, processes, documentation, promotion paths, responsibilities, expectations and more. Technology is not the focus of River Run, just selling as much as possible as fast as possible in any way possible. Most techs struggle day to day because there is so little structure and we are left to just figure it out. Things fall through the cracks daily. Leadership has bare minimum knoweldge of the technology they sell and doesn't listen to recommendations. Future of company is unclear and bad.

1
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River Run Computers Response
1y
Thank you for sharing your feedback. We’ve noticed some concerning remarks in your review and want to acknowledge how seriously we take comments from our team members. We’d appreciate the chance to talk through your concerns in more depth to better understand your experience. If you're willing, please reach out to your Leader or HR to set up a time to connect. Your input matters, and we believe an open conversation could be helpful for everyone involved. Thanks again!
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