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River Run Computers

Is this your company?

Don't recommend working here or being a customer. - Technician River Run Computers Employee Review

1.0
23 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Most staff are friendly and respectful to each other.

Cons

Pays techs below market rates and promises promotions/raises that never happen while sales gets nice big bonuses and commissions. Below average benefits. Very disorganized. Unclear training, processes, documentation, promotion paths, responsibilities, expectations and more. Technology is not the focus of River Run, just selling as much as possible as fast as possible in any way possible. Most techs struggle day to day because there is so little structure and we are left to just figure it out. Things fall through the cracks daily. Leadership has bare minimum knoweldge of the technology they sell and doesn't listen to recommendations. Future of company is unclear and bad.

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River Run Computers Response
1y
Thank you for sharing your feedback. We’ve noticed some concerning remarks in your review and want to acknowledge how seriously we take comments from our team members. We’d appreciate the chance to talk through your concerns in more depth to better understand your experience. If you're willing, please reach out to your Leader or HR to set up a time to connect. Your input matters, and we believe an open conversation could be helpful for everyone involved. Thanks again!

Explore other reviews about River Run Computers

5.0
2 Oct 2024
Recommend
CEO approval
Business outlook

Pros

River Run (RR) encourages both personal and professional growth RR respects and supports work life balance RR is growing so there are opportunities here RR has coworkers that are smart, supportive and willing to share as they help you grow Our clients are our primary focus Coworkers here are innovative, positive and precise. They are engaged and communicative while remaining responsible, accountable and driven RR is a place where you can feel at home, some have been here 25 years, so growth is definitely encouraged

Cons

In today's tech driven environment, lack of in person interaction can lead to miscommunication, more interpersonal communication would promote team cohesion

2.0
6 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are nice and personable. Client work is varied and clients are generally easy to work with. Ability to work from home when needed. Promote from with

Cons

Leadership team is disorganized and unqualified. No strategy whatsoever for the company's future. Technicians are often the scapegoat and are stretched thin/overworked. No change in sight. Sales team piggybacks off of the work from others. Extremely negative culture. CEO micromanages your work and is unlikable Pay is low for technical roles.

1
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River Run Computers Response
1y
While we appreciate your feedback, we're concerned about some of the negative comments made by a current employee. We take these reviews seriously and would like to have an opportunity to discuss your concerns in more detail to better understand your perspective. If you're open to it, please contact your leader or HR to schedule a time to talk. We value your input and believe that a direct conversation would be beneficial for both of us. Thank you!
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