Keep expectations low. - Account Manager Rollins Employee Review

2.0
5 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Somewhat flexible schedule at times.

Cons

Micro management is prevalent. Glass ceiling firmly in place. Lack of diversity in management across the board. Good ol boys club.

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Rollins Response
8y
We appreciate your feedback and take your concerns very seriously. I would like to encourage you to raise these points up through your Division HR or Region Manager. The Pest Management industry historically has not been exceptionally diverse, but the company is taking steps in this direction. Lastly, the Rollins family of brands has a very high internal promotion rate and want to invest in our bench strength to ready folks for their next role. From time to time we do thoughtfully seek talent externally if a particular expertise is needed. Feel free to reach out to me directly as well - Lauren Herron.

Explore other reviews about Rollins

5.0
10 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

One of the biggest pros of being at Rollins has been the culture and the people, especially working in the corporate office. There’s a genuine effort to make the workplace feel welcoming and fun. Peers do a great job organizing events like Popcorn Wednesdays and celebrating important moments throughout the year, so there’s almost always something going on that brings people together. What also stands out is how much emphasis is placed on recognition. Birthdays, work anniversaries, and other milestones don’t go unnoticed, which makes you feel seen and appreciated. Those small gestures go a long way and really help create a sense of community. It makes you feel like the work you’re doing matters and that you’re a valued part of the team.

Cons

I really don’t have many complaints, other than wishing PTO could roll over into future years instead of being use‑it‑or‑lose‑it.

2.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Rollins offers a flexible work environment, and the on-site medical clinic is a very convenient benefit for employees.

Cons

Rollins is a "Good Ole White Boy" conservative, Republican male dominated company. Rollins appears to have a male-dominated leadership culture that lacks diversity at the highest levels. Employees of color and women may find advancement opportunities limited, particularly into senior leadership roles. The absence of Black executives, division presidents, or other high-level decision makers raises concerns about representation and inclusion within the company. There are also perceived disparities in compensation and advancement. In some cases, employees with less experience appear to receive higher compensation or faster advancement than Black employees with significantly more experience. These patterns can create concerns about fairness, equity, and transparency in promotion and pay practices.

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