Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Root Inc.

      Engaged employer

      Root Inc. reviews

      Good Culture, Bad Upper Management - Customer Service Representative Root Inc. Employee Review

      3.0
      27 May 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Culture Great Benefits Immediate Supervisors are amazing

      Cons

      No job security Pay lower than market average Not inclusive for neurodivergent team members

      avatar
      Root Inc. Response
      4y
      Thank you for your feedback and all you do for our customers.

      Explore other reviews about Root Inc.

      5.0
      23 Apr 2026
      Sr customer experience representative
      Recommend
      CEO approval
      Business outlook

      Pros

      remote, anywhere in the world pays for license

      Cons

      no cons at the moment

      avatar
      Root Inc. Response
      2mo
      We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
      2.0
      1 Jul 2026
      Sr. complex claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote tech company It was cool to have monthly meetings with the CEO . They kept you in the loop of what was going on

      Cons

      My manager was horrible . Instead of development and truly helping the team we felt as if he was just against us Pay was lower and work load was higher

      See reviews by: Helpful|Rating|Date|All
      Related searches: Root Inc. jobs | Root Inc. salaries | Root Inc. benefits | Root Inc. interviews
      Root Inc. reviewsRoot Inc. Customer Service Representative reviewsRoot Inc. review