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      Root Inc.

      Engaged employer

      Root Inc. reviews

      Employment - Senior Customer Service Representative Root Inc. Employee Review

      2.0
      4 Aug 2025
      Senior customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Tech forward company and great benefits

      Cons

      Not enough quality training and support.

      avatar
      Root Inc. Response
      10mo
      We're sorry to hear you didn't feel supported during your time with us. We appreciate your contributions to Root and wish you the best.

      Explore other reviews about Root Inc.

      5.0
      23 Apr 2026
      Sr customer experience representative
      Recommend
      CEO approval
      Business outlook

      Pros

      remote, anywhere in the world pays for license

      Cons

      no cons at the moment

      avatar
      Root Inc. Response
      2mo
      We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
      1.0
      22 Jun 2026
      Total loss claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully Work From Home. Unlimited PTO

      Cons

      Management was terrible. Awful communication. Favoritism.

      avatar
      Root Inc. Response
      1w
      We appreciate your contributions to Root during your time with us and we wish you the best.
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