Strong culture and growth potential, but leadership is resistant - Senior Director Ross Stores Employee Review

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Ross is a great place if you value strong culture of diversity and a solid discount program, benefits for eligible Associates, and clear pathways to grow into leadership supported by internal promotions, plus structured training. The business is solid and continues to grow.

Cons

Middle level leaders are resistant to new ideas. There is a lack of diversity in certain parts of the company and at the senior leadership level considering who the customers are at Ross. They have different standards for different people and do not always promote Black and Hispanic people who are qualified. HR does not care about employees if you have a complaint so be careful if you have a problem.

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Ross Stores Response
1mo
Thank you for your thoughtful feedback and for your continued dedication. We are glad the culture, growth pathways, and business trajectory resonate with you. We value your concerns regarding leadership, innovation, and representation at senior levels. Building an inclusive organization - especially in leadership - requires ongoing effort and commitment. We appreciate feedback like this, which helps inform our improvement efforts.

Explore other reviews about Ross Stores

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits once you're permanent

Cons

If you live in Atlanta the corporate office is in Alpharetta

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Even though this is with my store specifically I got really lucky with my coworkers. Every season change there is 40% off for about a week other than that is 20%. They also have scholarship opportunities.

Cons

It’s a really physical job, sometimes it’s so busy that you can’t even take a break especially during Christmas season, you WILL debate working there during that time. The store hours are horrible and since most of the time were understaffed we won’t leave until almost midnight just cleaning up.

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