Store manager - Store Manager Ross Stores Employee Review

1.0
8 Jul 2016
Recommend
CEO approval
Business outlook

Pros

My staff was great. The other store managers were great and we helped each other to be successful.

Cons

When I first started ross was awesome! I loved it. Then slowly it seemed that they forgot that to be successful uou need to invest in your teams. Upper management started to have unrealistic expectations of stores. I can say this as someone who sets their own bar very high and was a GRS winner. Then upper management started to have a lot of turnover. A lot! That's when the wheels fell off. No one knows what direction this company is going in, but they will spin a good story to keep the store managers on board. I left. So, the first 6 years were awesome. Only 1 new zone director came aboard when one took a position in another state. The last two years my district manager quit, my zone manager quit, 1 ALPM quit ( of the 3 in our state, and they did not hire a replacement) so the remaining 2 split his workload in addition to their own. Then another District manager quit (in our state, that only had 3 DM's). I quit. Then the CEO quits. What conclusions can you draw from this? There is no stability in this company, even tho they will give you a press release saying how great the company is doing. They are cutting back everywhere in a desperate attempt to remain profitable. Soon there is no where to cut, then what?

Explore other reviews about Ross Stores

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits once you're permanent

Cons

If you live in Atlanta the corporate office is in Alpharetta

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Even though this is with my store specifically I got really lucky with my coworkers. Every season change there is 40% off for about a week other than that is 20%. They also have scholarship opportunities.

Cons

It’s a really physical job, sometimes it’s so busy that you can’t even take a break especially during Christmas season, you WILL debate working there during that time. The store hours are horrible and since most of the time were understaffed we won’t leave until almost midnight just cleaning up.

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