Merchant support - Merchant Support Administrator Ross Stores Employee Review

2.0
8 Dec 2023
Recommend
CEO approval
Business outlook

Pros

work from home overtime availibility

Cons

-Temp to hire pushed off vacation day accumulation. -no set system in place. mostly word of mouth (digitally) -heavy excel use to verifiy merchant info/ item info - tedious work for amount of pay -short deadlines i.e. for amount of work typically two day turn around with but can also be same day turn around with half info given/unclear instructions.

Explore other reviews about Ross Stores

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits once you're permanent

Cons

If you live in Atlanta the corporate office is in Alpharetta

5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

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