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Royal Caribbean Group

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It's like a Horror Movie - Anonymous employee Royal Caribbean Group Employee Review

1.0
19 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Travel, you get to work with people from all over the world, tax free salary. They do take safety seriously.

Cons

Too much stress from shoreside management who create systems that though on paper sound great, in practice they are time consuming and frustrating. Some of the policies they create anger the guests who then take it out on the staff. The create policies they expect you to impose, but when a guest complains, they throw you under the bus, leaving you to take the downfall. Something in the food is bad, perhaps they use saturated fats or trans fats - during my health checks, it was noted that my cholesterol levels had doubled. Due to stress my overall health was affected. It was recommended to head office,several times by visiting management, that I be transferred to another ship because the relationship between myself and my immediate supervisor was not a healthy one (she undermined me in front of the team, was unsupportive). However, they ignored this. I learnt that my head of department did not want me to be transferred and as they had so much clout with shoreside, I got stuck with a horrible supervisor, whom shoreside also knew was not a good boss. Yet they did nothing to change this, in the form of accountability. You work 7 days a week with no day off for months on end, depending on your position this could be from 4-6 months. Poor HR management policy and methods.

Explore other reviews about Royal Caribbean Group

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great environment everyone very passionate

Cons

Hard to get promotions unless you move to different teams

1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is competitive. You get a free cruise.

Cons

The culture here was ok, though not the best. Now with a VERY strict 9-5 policy, the entire company is feeling the grip of the execs. No exceptions for anyone who has a doctors appointment or needs to pick up a kid or adjust their hours slightly to get through life. Many employees have to work extra hours, travel across the world, and work based on other time zones due to projects spanning across the world. No matter, 9-5 or pack your things. Execs are demanding more control, they seem to forget that they placed their office all the way in the traffic zoo of the Port of Miami. No one is happy and now you can hardly get out of the port at a decent time. Would have loved to see some execs and vps fight against this but it seems they only care about protecting themselves, and Mr Liberty is having his way. I hope he enjoys this act of control as it is making his employees miserable. Expect high turn over soon or layoffs, or both. Many of the small benefits have been rolled back without any announcement (food discounts, commuter discounts) without any notice. We have lost the plot, we are selling vacations, not saving lives.

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