5 Feb 2026
SBFM Response
3moThank you for taking the time to share your feedback. We’re pleased to hear that you found the equipment easy to use and appreciated the independence the role can offer.
We’re sorry to hear that other aspects of your experience didn’t meet expectations, particularly around communication, training, and workload across multiple locations. Access to management support and clear health and safety communication are extremely important, and your comments highlight areas we need to continually strengthen.
We would welcome the opportunity to understand more about your experience so we can review this properly. If you’re open to it, please contact us directly at feedback@sb-fm.co.uk.
Thank you again for your honest feedback - it helps us improve how we support our teams.
SBFM Team