Caring Work Made Harder Than It Needs to Be - Nurse SCAN Health Plan Employee Review

1.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The work itself has purpose and directly impacts people.

Cons

At some point, the emotional exhaustion isn't even from the work—it's from everything around it. You're trying to focus, trying to stay present, and then you run into issues that shouldn't even be there... like missing details, unclear next steps, things that should've been handled already. You fix it. Fine. Then something similar shows up again later. And it's like... okay... I just dealt with this. It's not one big breaking point. It's the repetition. The constant interruptions that pull you away from what actually matters. And over time, that just... drains you more than it should.

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SCAN Health Plan Response
2mo
Thank you for sharing your feedback. We understand that rapid growth can sometimes bring challenges, and we want to assure you that leadership cohesion, effective communication and operational efficiency are top priorities for SCAN. As we grow, we are also enhancing our operations and member services to ensure consistency across all teams. According to our most recent Great Place to Work survey, 91% of employees consider SCAN a great workplace, which tells us we’re making positive progress. As you are no longer with SCAN, we wish you well on your endeavors.

Explore other reviews about SCAN Health Plan

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

• I learned to have empathy for our clients. • I acquired leadership skills too. • Proper balance of independence and support • on the job • Guidance from the higher-ups • Policies are updated regularly to be more in tune with employees’ needs. • 4-day workweek (I get Mondays and Tuesdays off.) • Fair salary and perks like hybrid setup, tuition reimbursement, and wellness benefits.

Cons

It’s stressful to handle grievances and appeals. You must have the stamina if you want this kind of job.

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
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SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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