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      SHI International

      Engaged employer

      SHI International reviews

      Great company, horrible leadership - Solutions Engineer SHI International Employee Review

      3.0
      16 Feb 2026
      Solutions engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good documentation and tools Great salary and benefits

      Cons

      Horrible management culture and a focus on KPI's for the sake of KPI's Sales reps consistently cheat their metrics and leadership looks the other way Not all metrics are evenly enforced across the teams, so not everyone is being held to the same standard, despite what their KPIs and Scorecard show.

      avatar
      SHI International Response
      4mo
      Thank you for taking the time to share your feedback and for calling out the documentation, tools, and overall compensation and benefits as positives. We’re glad those aspects of your experience stood out. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.

      Explore other reviews about SHI International

      5.0
      11 Jun 2026
      Iam
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

      Cons

      None, I’ve had a positive experience with them!

      avatar
      SHI International Response
      3w
      Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
      1.0
      6 Jul 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

      Cons

      -Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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