Horrible pay, no support from HR or upper management - Anonymous employee SHI International Employee Review

1.0
26 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are good people working here, but that doesn’t pay the bills

Cons

SHI leads new hires to believe they will have career growth opportunities within the company. This is false. After years of working here, the only positions available to me are lateral or backward moves with equal or less pay and no prospects to advance. HR spends half their time gatekeeping employees from applying to internal roles (blocking applications from hiring managers), and the rest of it refusing to offer support to people who need it. I know an employee who, due to a severe medical condition, was requested by his doctor to be allowed to work remotely, and went through the lengthy process of getting approval from SHI’s insurance company. HR refused to honor the request, offering no assistance or support.

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SHI International Response
2y
We appreciate you taking the time to leave a review, and pointing out that SHI has good people. Thank you for your concerns and advice to management as well - we truly appreciate all feedback, comments, and concerns because employee satisfaction is our top priority. We will escalate accordingly, and encourage you to take this offline at SHIFeedback@shi.com because we always want to hear more about what we can do to improve.

Explore other reviews about SHI International

5.0
19 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They treat their employees well for the most part

Cons

Pay can be low at first, but you can earn a lot more eventually

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SHI International Response
1mo
Thank you for taking the time to provide your feedback. We are grateful for your five-star review. It makes us happy to hear that you are happy - SHI cares for our employees, and we will be sure to share your comments. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This may be a good place to start in order to gain experience in the industry at the entry level. Beyond that it should be a stepping stone.

Cons

The Glassdoor numbers say a lot. Only 50% of the people who work here would recommend to a friend or colleague. In school, 70% is 1% away from failure. SHI is 20% below failure. To add, 53% of the people who work here have a negative outlook on the company's future. That seems like a trend in the wrong direction. If your career is an investment in your life, that needs to be considered before investing a career into SHI.

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SHI International Response
1w
Thank you for your feedback and for your many years with SHI. We’re sorry to hear your concerns around culture and outlook. Creating a supportive, transparent environment where employees feel comfortable speaking up is a priority, and we’re actively working to strengthen this across the organization. We appreciate your perspective—please feel free to share more at SHIfeedback@shi.com.
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