Simple tasks with monthly incentives, but lacking training - Member Service Representative SIHO Insurance Services Employee Review

Company culture is very unbeatable

It's small and there's not a lot of youth in the building

They will randomly give gift cards for good attendance, or going above and beyond.

Multiple people are hired being informed it’s a hybrid position after 90 days. Read the contract before you sign it. I promise in the “contract “ there is no mention of being hybrid. There is an offer of $500 if you have perfect audits for 3 months. However the first two months will be perfect and the third month they will find everything they can to make sure you aren’t eligible. Constant gaslighting. Prejudice against young people. Too focused on sounding like AI instead of engaging with members. Management will absolutely refuse to speak with members with escalated issues.