5.0
10 Oct 2010
Current employee
Houston, TX
Recommend
CEO approval
Business outlook
Pros
Respect and return business from customers because of flexibility allowed by company and customer service focus. All companies state people to be their most valuable assets, only Smith appears to actually recognize this.
Cons
Poor technical support for NAM based international operators. Smith need to place knowledgable people in the product lines offerings to support these customers.