Pros
One of the few positives at Saama is the existence of a good work culture among teams. The employees are generally collaborative and willing to support one another. There is a sense of teamwork that fosters a positive atmosphere and encourages knowledge sharing. Another notable aspect is the organization's willingness to adapt to new methods and technologies. Saama shows a readiness to embrace innovation, which can be promising for employees who are passionate about staying up-to-date with industry advancements.
Cons
Unfortunately, the recent introduction of new management has brought about a series of unsettling changes that are severely impacting the employees at Saama. The new management has shown a ruthless and insensitive approach that disregards the well-being of both employees and clients. The most disheartening aspect is witnessing how the new management fails to prioritize client satisfaction. The focus seems to have shifted towards profit at the expense of maintaining strong relationships and delivering quality services. This neglect of client needs not only damages the organization's reputation but also erodes the trust of the employees who are striving to provide excellent service. Moreover, the ease of communication with management has significantly deteriorated over the past 1.5 years. Previously, it was relatively easy to reach out to management at Saama and express concerns or suggestions. However, the current management seems to have become distant and unapproachable, leaving employees feeling unheard and undervalued. This lack of accessibility stifles open dialogue and prevents meaningful collaboration. Gone are the days when management was easily reachable and open to feedback at Saama. Under the new management, reaching out to anyone in a position of authority feels like an impossible task. They have become inaccessible and disinterested in listening to the concerns and ideas of the employees, effectively shutting down any avenue for meaningful dialogue. Additionally, salary hikes at Saama are not keeping up with market standards. The employees' efforts and dedication are not adequately recognized and rewarded, causing frustration and a sense of being undervalued. It is essential for Saama to align compensation with industry norms to retain and motivate its talented workforce. I have witnessed a catastrophic decline in the work environment and overall employee experience since the arrival of the new management at Saama. The changes implemented by this ruthless leadership have proven to be detrimental, leaving employees feeling neglected, frustrated, and powerless. The so-called "transformation" initiated by the new management has unleashed a culture of fear and uncertainty within the organization. Employees are constantly on edge, fearing the next wave of changes and wondering how it will affect their job security. The leadership's lack of transparency and communication exacerbates this anxiety, leaving employees feeling like pawns in a game they have no control over. The atmosphere is toxic and demoralizing, resulting in decreased productivity and increased turnover for the management only.
