Pros
How much SafetyCall cares about its employees and customers is evident in the way they treat people, the company culture/work environment and in the actual work they do savings lives. Management is supportive and present, there are all company meeting every quarter where the CEO and leadership share strategic plans, company financials, HR updates, recognize employees, introduce new employees, and share department information. I've never worked for a more transparent and honest company. Employees are fairly compensated and there are additional bonuses and perks for hard workers especially. Turnover is low and 90% of the employees are clearly happy and there is a true family feel. Employees can work from home full time. Benefits are great, especially for the veterinary field.
Cons
SafetyCall is an emergency/urgency service so it can be stressful talking to upset callers who are experiencing a difficult situation and are emotional. Also, the company does hold employees accountable with reliability so people who call in a lot typically don't last long. Some employees recently left on poor terms due to the company holding them to accountability, professionalism and conduct standards. SCI’s standards are actually what makes this such a great place to work and most people working here are grateful for this. It weeds out negative people who bring the team down and has made for one of the best working environments they’ve ever been a part of.