Going Downhill - Anonymous employee Sage Employee Review

2.0
5 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Colleagues are great. They plan activities to boost morale.

Cons

The upper management who are very out of touch with what their employees do or how to stick to a process. They are so desperate to sell Sage products so they make exceptions all the time for clients and partners which is a disaster when those same clients and partners expect to get away with more discounts and no one can keep up with what's doable and not doable for processing those sales. Lack of structure overall.

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Sage Response
10y
Thank you for your review of Sage. With every change, processes can be tedious to work through, and we recognize the importance of collaboration. We can only evolve with the support of our colleagues. Your voice matters, and we encourage you to share your concerns with your manager or reach out to us by contacting glassdoor@sage.com.

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5.0
5 Jun 2026
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CEO approval
Business outlook

Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
13h
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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