Currently going downhill - Anonymous employee Sage Employee Review

2.0
5 Jul 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sage has a good range of benefits including pension, health cover and a rewards site. Sage doesn't have a culture of expecting overtime. Some good initiatives involving raising money for charities and encouraging staff to volunteer.

Cons

Over the last few years the culture has changed to one that ignores the staff, focuses on a few small areas of the business and ends up with most communications from upper management being collections of buzzwords and phrases that don’t make any sense. There is a lot of talk about getting things done quickly and enabling people to do their jobs with a focus on the customer but instead more processes have been added that slow everything down and require upper management to sign off on things that a manager should have control over. There used to be an annual staff survey to find out the current opinion of Sage employees the results were ignored for a couple of years and then this year they haven't bothered to do the survey at all. Because of many of the changes that have taken place staff morale has fallen but the updates from upper management seem to show they either have no idea that this is happening or don’t care. The internal systems for HR and performance reviews keep changing because they keep choosing really bad and unsuitable software.

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5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
2d
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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