Terrible - Anonymous employee Sage Employee Review

2.0
26 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The trainers were the best part of sage and the subsidised food.

Cons

The training given lacked essential topics that are regularly questioned on the phone due to bad programming. You were treat like children over petty subjects and unrealistic goals. Colleagues with the same job title thought they would have seniority over others and didn't; they were allowed to get away with blue murder.

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Sage Response
8y
Firstly thanks for taking the time to write the review. Your experience at Sage matters to us. Unethical behaviour is not tolerated at Sage as detailed in our Code of Conduct, all colleagues here have access to the free and confidential ‘Safecall’ line in the event you wish to draw attention to any wrongdoing. To equip leaders with the tools and the skills, this year launched a new leadership development programme for 2,000 Sage leaders. Our ambition is to ensure that every day our leaders encourage, support and stretch colleagues to develop their full potential here. It will help them to quickly identify and address low levels of performance and recognize those that go ‘above and beyond’ delivering great service to our customers, partners and accountants. Thanks again for your review and we wish you all the success with your career.

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5.0
5 Jun 2026
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CEO approval
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Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
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Sage Response
5d
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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