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      Only if... they truly cared - Anonymous employee Sage Employee Review

      2.0
      11 Sept 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The people are amazing and friendly. Helpful, for the most part. Some really try hard but their promotion process is INCREDIBLY long and bureaucratically AWFUL that they quit and get other jobs that deserve them.

      Cons

      The sales and Sr. technical support people for the Sage 50 queues are rude and unprofessional. Management is either micro-managing you or you have some that couldn't give a poo about what you're doing, they just don't want to be bothered. You will never get the elusive 10% bonus they bait you with. In the 5 years I was there, we never met sales goals and never saw a true "bonus", only fed pipe dreams and told support needs to pick-up where sales slacked off. I wish I could say that corporate cared but in reality, they're only interested in how good they are and how much money you can make them.

      avatar
      Sage Response
      8y
      Thank you for taking time to give us your feedback. We agree that our people at Sage are the best, not only professional but friendly too. In FY17 we launched our leadership development programme ‘Leading at Sage’ which aims to develop the skills and behaviours of all 2,000 Sage Managers. Our ambition is to ensure that every day our Managers challenge and support our colleagues to do their best. We want Managers to coach their people and recognize and appreciate those that go ‘above and beyond’. Right now 26% of our vacancies go to internal candidates and in some countries this is as high as 45% which demonstrates the value we place of developing colleagues at Sage. The Sage Talent Review recognises high potential talent and helps future stars achieve their ambitions. We also help colleagues develop themselves and all colleagues are encouraged to have a personal development plan to help their managers understand their career ambitions. For all colleagues, there’s also further guidance on personal development available on Lynda.com via Sage Academy. We want everyone to achieve their career ambitions and be the best you can be. Thanks again for your feedback.

      Explore other reviews about Sage

      5.0
      5 Jun 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      8 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      avatar
      Sage Response
      10h
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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