Pros
Sage is working very hard on making sure that they can provide business solutions for small and medium sized businesses. There are many smart people who work diligently behind the scenes to ensure great products for customer and who provide outstanding customer service to both internal and external customers. It was a joy to work with so many talented people. Sage also had tried very hard to ensure communication across the work so that all 14,000 colleagues are in the know about what is going on in the business.
Cons
Sage is making changes at the speed of now. Unfortunately, as these changes have occurred, people with vast historical and important knowledge have left the organization. Also, sometimes the changes are not completely thought through to ensure continuity of the business or processes. When new colleagues come in, they may find it difficult to operate because the institutional knowledge is gone.
