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      A Complete 180 degrees from Sage Intacct - Marketing Sage Employee Review

      2.0
      9 Mar 2023
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      There are still some hard working and customer focused people left and want to make a difference Intacct is still a top financial and accounting software solution

      Cons

      Intacct was a thriving and growing company with one of the smartest go to market strategies that I've seen. The leadership was strategic, customer focused and truly cared about employees. It had one of the best corporate cultures that I've ever worked in. Once Intacct was absorbed into Sage, everything changed in a complete 180 degrees. Decisions from leadership are made spontaneously without warning, reason or logic, and with very little or no communication. The Intacct culture of customer focus and business growth clashes with the Sage culture of just "checking boxes". I've watched top down decisions made without input or proper information that were detrimental to customers and the business overall. There's constant change for changes sake, and frequent layoffs. Discombulated people that are left are demoralized, especially those that came from the Intacct culture.

      avatar
      Sage Response
      3y
      Thank you for sharing your feedback with us. Any company acquisition or merger can be unsettling for colleagues, as no two cultures are the same. We always endeavour to make the process as seamless as possible, and will continue to work to improve our integrations in the future. At Sage we are 100% committed to doing the right thing for our customers and want to ensure all our colleagues are set up to thrive in their career at Sage. We encourage feedback via many internal channels, as well as here on Glassdoor. Thank you for the many years you spent working at Sage and we wish you well in your future career.

      Explore other reviews about Sage

      5.0
      5 Jun 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      8 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      avatar
      Sage Response
      3d
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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