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      Good company, but constantly changing - Program Manager Sage Employee Review

      3.0
      10 Jul 2024
      Program manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great colleagues, good pay, volunteer opportunities

      Cons

      Executive management comes and goes and with that lots of changes. You get into a role and have a goal but then you end up with a new manager and it all changes. Upper management sends out surveys, and addresses a few items, but isn't really listening to the bigger issues. In small teams, colleagues are afraid to be honest because it isn't hard to figure out who said what.

      avatar
      Sage Response
      1y
      Thank you for taking the time to leave us your feedback. We are sorry that you felt colleague concerns were not being adequately addressed because we really are keen to hear from all our colleagues and take the feedback they give us seriously. We shall keep working on making Sage a safe place for colleagues to know with certainty that they will always be heard and that changes are constantly being made to continuously improve our culture and knock down barriers for them to thrive. In all that you go on to do from here, we wish you the best!

      Explore other reviews about Sage

      2.0
      8 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      2w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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