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      Sage reviews

      Would not recommend - Technical Support Sage Employee Review

      2.0
      4 May 2025
      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      Weekends and bank holidays off.

      Cons

      A role that you’re meant to help people you’re made and targeted on sales. I felt as though I was driven out by the company because of this. You’re stuck at a computer all day, call after call and judged on adherence so you can only leave to take your break. If you get a call just before you’re about to finish you have to take it and are expected to work over time. It’s just expected. There’s no thanks and the turnover is crazy. What they make out the culture is like, it’s the polar opposite. This was the worst job of my life

      avatar
      Sage Response
      1y
      We appreciate you sharing your feedback, especially given that your experience was not very positive. Please be advised that your concerns have been noted, and we'll investigate further. We wish you all the best in your future career endeavours.

      Explore other reviews about Sage

      5.0
      5 Jun 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      8 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      1w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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