Pros
- free Sakara meals - beautiful Soho office - small tight knit team - fun events and outings
Cons
- Expected to work 60-80+ hours per week without any overtime pay--- this was thought to be completely normal - Management was not honest upfront about what the role would truly entail - Was moved from the Soho office to the warehouse in Brooklyn without any notice that this was going to happen. Was tasked with “setting up” our fulfillment center which meant renting a car and moving product from our office to Brooklyn. Would have NEVER taken a job here knowing this would happen. When I brought up the topic of switching to a customer service role I was told I would have to re-interview--- had already worked at the company assisting the customer service team for 8 months. - Operations Associate is another name for a Fulfillment Associate—you will be packing boxes, unloading palettes, labeling product, and doing other tasks of this nature. When I started, I was told I was going to be working in the Soho Office working on a multitude of projects. Was hoping to receive guidance and training from higher-ups-- that does not and will not happen. Everyone is consumed in their own roles and does not take the time to offer help. Was almost scared to ask questions fearful that I would be looked down upon. - Expected to train fulfillment associates and oversee the fulfillment process without any proper training for myself. - Asked to do tasks that did not pertain to my job-- was willing to get my hands dirty as it is a start up but only to a certain degree - Growth is not an option here - Very high turnover rate: 5+ people have left this year