Shocking - Case Manager Samsung Electronics Employee Review

1.0
4 Jun 2018
Recommend
CEO approval
Business outlook

Pros

The pay was decent. Olympic park is a nice place to work.

Cons

The worst systems I have ever used in my life. CRM system over 30 years old. Some departments trying to operate as a contact centre but does not have adequate technology for staff to do the best job they can. Working off only one screen from a laptop that is over 8 years old (Samsung don't make laptops anymore) This is the worst company I have ever worked for. Being a technology company I was so surprised by the archaic systems and processes used.

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5.0
4 Jun 2026
Recommend
CEO approval
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Pros

Work life balance is great

Cons

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3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefit Big company Training opportunity

Cons

Bad managment changing internal policy

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