Bad Working enviroment - Customer Service Officer Samsung Electronics Employee Review

1.0
31 Oct 2019
Recommend
CEO approval
Business outlook

Pros

honestly there is no pros at all.

Cons

Could be the nature of the work. Generally, customers only come to the service center when they have issues with their devices. Had to face angry and nasty customers. The colleges were not supportive as well.

Explore other reviews about Samsung Electronics

5.0
26 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent management. Smart people. I feel safe there. They take reports seriously and thoroughly investigate wrongdoing and take action to protect employees.

Cons

None. It’s the perfect employer.

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great products. Everyone gets to travel at least once per year.

Cons

Low pay compared to top US electronics companies. Strong culture of favoritism — managers rarely promote on merit and frequently move the goalposts for employees outside their inner circle. Colleagues and managers regularly take credit for others' work. I personally witnessed and experienced what I believe to be gender and race-based inequities in how employees are treated and evaluated. HR was unresponsive when issues were raised.

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