Pros
Everyone on the team responsible for the experience of our guests is capable and constantly there for you, assisting with whatever is needed to help make a chaotic day go as smooth as possible. It's also incredibly easy to get patrons excited about getting geared up for a unique group VR game experience.
Cons
Low pay (recently cut for new employees), unhelpful/downright antagonistic middle and regional management, harmful policies that deny the employees hard-earned bonuses, store manager denied me the right to take a prescribed medicine needed to be taken with food at lunch time for over 3 hrs and when I asked at that third hour I was frustratedly dismissed and sent home early. Additionally, when a family emergency came up and I made sure my store's team would be able to assist me in getting the week covered, our regional manager, who spends no time in our store, did everything in her power to deny me the time off without so much as reaching out to me.