1mo
The retreat referenced in this review took place several years ago, and aspects of it were indeed handled poorly. As CEO, I take responsibility for that. At the time, I was not aware overnight that some of the cabins were inadequately heated and that the facility had run short on blankets despite our requests for additional supplies. I did walk the grounds that evening checking in with employees before turning in myself, and I genuinely regret that I did not understand at the time just how cold and miserable the conditions had become for some people overnight. Had I understood the extent of the situation, we absolutely would have intervened differently and more aggressively in the moment.
Once we fully understood the situation the following morning, we gave employees the day off because it was clear people had gotten very little sleep and had gone through a genuinely uncomfortable and exhausting night.
More broadly, the nonprofit sector has faced significant disruption and financial pressure in recent years, and our company — like many others — has gone through meaningful changes as we worked to stabilize and position ourselves for the future. Change is not always easy, and clearly some employees experienced that period very negatively.
At the same time, we remain deeply committed to our staff, our clients, and the mission-driven organizations we serve. We continue working to improve communication, strengthen our culture, and build a sustainable future for our team.
Harry Lynch, CEO