Opportunities amid the chaos - Director - Corp Staff Role Santander Employee Review

3.0
23 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Some very nice, kind people, some very capable people. International culture. There are good areas of the bank and a chance to grow the corp. side but retail mentality is pervasive. If you can discern where the influencers are, you can do well. Understanding Spanish language and culture can be advantageous.

Cons

No real sense of direction or consistency most of the time. New hires are not well supported in many areas, no training, just thrown in the mix and have to figure it out. If you are a quick study, you can do well. Cultural issues between Spanish global bank leadership and old Sovereign Bank folk are distinct. Add a layer of JP Morgan (not all the cream of the crop) and it can get messy trying to navigate. There is epic turnover in some areas.

Explore other reviews about Santander

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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